Return Policy

We are committed to providing a thoughtful and high-quality experience with every order.

At Noevia, we take pride in creating high-quality skincare products. Due to the nature of our products, all sales are final.

We do not accept returns or exchanges for used or opened products.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery.

To assist you, include:

• Your order number
• A photo of the damaged or incorrect item

Once reviewed, we will offer a replacement or store credit where applicable.

Order Issues

Please ensure all shipping information is entered correctly at checkout. Noevia is not responsible for orders shipped to incorrect addresses provided by the customer.

For any questions or concerns, please contact us at:
support@noeviaskin.com